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NORA is a collaborative program established by the oilheating industry to strengthen the industry by improving education and training for employees in the industry, providing customers more information, and developing new products for customers. The oilheating industry is a small fragmented industry, and NORA provided the opportunity and ability to work cooperatively for a better and stronger industry. NORA has developed world class education programs, new efficient appliances, and strong consumer education campaigns highlighting the benefits of oilheat and the need to improve efficiency. (NORA's Annual Report reflects on all the great challenges and triumphs both on a national and state level. Education & Training, Research & Development, and Consumer Education are all reported and also special projects.) Click Here to View Annual Reports
The program is funded by a fee of $.002 per gallon. This fee is assessed in compliance with a law that was passed by Congress in 2000 (Public Law 106-469), which was designed to respond to the numerous energy problems that occurred in 2000, and to develop a stronger energy policy for the United States. The fee is mandatory and is imposed on all oilheat that is used for heating purposes. For more information click on "Fee" in the Navigation Bar.
Low-Sulfur Study
A field study was conducted on ultra-low sulfur product. Essentially, several dealers and households would use the 15 ppm product. This study would essentially be used to determine whether the product when used without careful supervision, not under test conditions, results in unanticipated problems.
The heating oil industry, worked closely with state governments from Maine to Maryland, on a plan today aimed at improving air quality in the region by moving toward a low-sulfur fuel in the coming years. This plan as been adopted by the Mid-Atlantic Northeast Visibility Union (MANE-VU), a multi state organization whose goal is to improve visibility.
These steps will help improve air quality in the Northeast as emissions of sulfur dioxide from burning heating oil fall to nearly zero; the elimination of sulfur in fuel will eliminate much of the maintenance associated with oilheat equipment, allowing it to maintain its high level of efficiency for longer periods.
March 18th Oilheat Conference
Key officials met for the Second National Oilheat Industry Conference and Policy Summit took place on March 18th in Washington, DC. The goal of the summit is to develop a strategic plan for the future of the oilheat industry. The goal of Thursday’s meeting is to develop consensus and strong support for the heating fuel product of the future – a low carbon and clean burning alternative.
(Below are PDF versions of the power points/presentations given, click on the name of the presenter to view their presentation)
Dr. Thomas Butcher, Brookhaven
Mr. Bob Fireovid, USDA
Dr. Stephen Fitzpatrick, Inventor of Biofine Process
Ms. Gail Hendrickson, Alliance to Save Energy
Dr. Christian Küchen, IWO (presentation #1)
Dr. Christian Küchen, IWO (presentation #2)
Dr. Christian Küchen, IWO (presentation #3)
Mr. David Lee, ENERGY STAR EPA
Mr. Arthur Marin, NESCAUM
Dr. Robert McCormick, NREL
Mr. Harvey Sachs, ACEEE
Mr. Dave Sheldon, Buderus
Mr. Richard Sweetser, Exergy Partners Corp.
Mr. Jordan Thaeler, NBB
Mr. Vick Turk, R.W. Beckett
Ms. Linda Wigington, Affordable Comfort
Mr. William Zoeller, RA, Steven Winter Associates
If you have any questions, comments or concerns please feel free to contact Traci Ross at
NORA TO SUSPEND COLLECTIONS
Congress has not acted on an extension of the NORA fee. As a result, the NORA fee of $.002 per gallon will be suspended. This letter is to ensure that you are aware of that suspension. Pursuant to this suspension, no payments of the NORA fee are due after midnight February 6, 2010.
As a result, the first quarter assessments for 2010, will now be only partial payments and will cover the period from January 1, 2010 through February 6, 2010. The payments will be due in accordance with the normal cycle of April 25, 2010. We will maintain updates on this subject on our website www.nora-oilheat.org. And we will of course notify you by mail if any changes develop.
The Board of Directors has put a plan in place to maintain a high level of service through 2010. During the coming months, NORA will work to ensure that Oilheat consumers continue to receive information on oilheat’s great value, and that critical research that will advance the quality of our product will continue.
For further information contact,
tlross@nora-oilheat.org– Traci Ross
jhuber@nora-oilheat.org– John Huber
703-340-1660
Fuel Savings Analysis Calculator

Homeowners, calculate what you could save.
With the high price of heating oil, some homeowners are thinking about replacing an old oil boiler for a more efficient one to save money. Use the Fuel Savings Analysis Calculator, driven by extensive research data collected by the U.S. Department of Energy’s Brookhaven National Laboratory, to compare the efficiency and cost of operating a new oil- or gas-fired hydronic home-heating system, before you invest in one for your home.
Click here to download the latest version of the FSA Calculator.
Click here to see the user manual for the FSA Calculator.
Directly above, click on the on the, “Click Here”, link to download the latest version of the FSA Calculator. Once you click the link, a download dialog box will appear on the screen, click the save button to save the file to your hard disk drive. Once you save the file in the preferred place, the download will begin. When the download is complete, another download dialog box will appear with three buttons, open, open folder and close; click the open button. Your FSA calculator will open and you can begin with testing efficiency. If you should run into any problems please contact Traci Ross at 703-340-1660 or tlross@nora-oilheat.org
Warning: The Fuel Savings Analysis Calculator requires the Microsoft .NET 2.0 Framework software package (or more recent version). If this package is not installed on your computer, the installer will download and install it for you.
Bioheat Website and Hotline
This website is for dealers and homeowners to get all the information they need about Bioheat. The hot line is for the benefit of fuel dealers and wholesalers who may encounter problems in the field with Bioheat or Biodiesel. Please visit the Bioheat website at http://www.bioheatonline.com/ or call the Bioheat Hotline at 1-877-251-5463.

New NORA Technician Patches
The National Oilheat Research Alliance has launched a new up-to-date flame as the company's corporate identity. The NORA flame is the primary symbol representing NORA during the last 5 years. The NORA logo is being modernized into a metallic version that will be displayed on NORA products and it will be used on new patches for NORA certified technicians. The move to the updated flame is a key component of NORA’s revitalization strategy. NORA partnered with Don Farrell to make the new NORA Patch come alive.
Click Below to View the new NORA Patches
My NORA Video
“My NORA Video” is a website that allows technicians to view training videos online instantly. This means that customers, of the NORA Store, no longer have to wait for their training DVD to arrive by mail; they can now view training DVD’s online immediately. NORA training videos 1-12 are available online, as well as NORA’s customer service video.
NORA's Budget for 2010
The National Oilheat Research Alliance has released the budget for the 2010 fiscal year. That budget plan, according to the Act, shall include the probable costs of all programs, projects, and contracts. This document below, constitutes NORA’s initial proposed budget for calendar year 2010, for which public comments are sought.
NEW NORA Banner
Customer Service Training
NORA is proud to announce the release of our newest product- NORAED V15, “Supporting Your Customers in the Face of Rising Oil Prices.” This Customer Service Training Video is available online and can be purchased in DVD format through the NORA store. NORA has also prepared guidelines for using the video and a sample telephone script, both of which should be customized for your company’s needs.
NORA developed this educational video to assist your employees in addressing your customers concerns about rising oil prices. Click this link to see suggestions for using the video, and a sample script.

Technician Certification Silver Review

NORA makes headway with devising new approach to measuring efficiency. Brookhaven Study Uncovers Need to Retool Boiler Energy Efficiency Programs.
NORA Develops Training Material for Insurance Industry
National Oilheat Research Alliance (NORA) has combined efforts with the Institute for Business & Home Safety and prepared an Insurance Primer to educate agents.
The length of the presentation is 30 m inutes, and includes slides and audio. The purpose of the material is to educate the insurance industry about improvements in tanks and the industry's efforts to reduce problems.
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 NORA R&D-Fact Finding Report on Biodiesel Blend
 Click here for more info about BioHeat® Fuels
Information About Oilheat
 The attached PDF provides information about oilheat in the various states, market share, number of employees, amount of sales.
FORM 782A Retail Refund Request FORM 782B For Retailers FORM 782C For Prime Wholesaler/Supplier
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