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WELCOME TO NORA
 NORA is a collaborative program established by the oilheating industry to strengthen the industry by improving education and training for employees in the industry, providing customers more information, and developing new products for customers. The oilheating industry is a small fragmented industry, and NORA provided the opportunity and ability to work cooperatively for a better and stronger industry. NORA has developed world class education programs, new efficient appliances, and strong consumer education campaigns highlighting the benefits of oilheat and the need to improve efficiency. February 11 Oilheat Conference Postponed Due to Inclement Weather
The February 11th Oilheat Conference is being postponed due to inclement weather. NORA is investigating moving the meeting to March 11th, and/or possibly March 18th. Sorry for any inconvenience this may have caused; we will keep you up-to-date with any new information as it becomes available. If you have any questions, comments or concerns please feel contact Traci Ross at tlross@nora-oilheat.org or by phone at 703-340-1663.
NORA TO SUSPEND COLLECTIONS
Congress has not acted on an extension of the NORA fee. As a result, the NORA fee of $.002 per gallon will be suspended. This letter is to ensure that you are aware of that suspension. Pursuant to this suspension, no payments of the NORA fee are due after As a result, the first quarter assessments for 2010, will now be only partial payments and will cover the period from The Board of Directors has put a plan in place to maintain a high level of service through 2010. During the coming months, NORA will work to ensure that Oilheat consumers continue to receive information on oilheat’s great value, and that critical research that will advance the quality of our product will continue. For further information contact, tlross@nora-oilheat.org– Traci Ross jhuber@nora-oilheat.org– John Huber Fuel Savings Analysis Calculator
Homeowners, With the high price of heating oil, some homeowners are thinking about replacing an old oil boiler for a more efficient one to save money. Use the Fuel Savings Analysis Calculator, driven by extensive research data collected by the U.S. Department of Energy’s Brookhaven National Laboratory, to compare the efficiency and cost of operating a new oil- or gas-fired hydronic home-heating system, before you invest in one for your home.
Click here to download the latest version of the FSA Calculator.
Directly above, click on the on the, “Click Here”, link to download the latest version of the FSA Calculator. Once you click the link, a download dialog box will appear on the screen, click the save button to save the file to your hard disk drive. Once you save the file in the preferred place, the download will begin. When the download is complete, another download dialog box will appear with three buttons, open, open folder and close; click the open button. Your FSA Warning: The Fuel Savings Analysis Calculator requires the Microsoft .
Bioheat Website and Hotline
This website is for dealers and homeowners to get all the information they need about Bioheat. The hot line is for the benefit of fuel dealers and wholesalers who may encounter problems in the field with Bioheat or Biodiesel. Please visit the Bioheat website at http://www.bioheatonline.com/ or call the Bioheat Hotline at 1-877-251-5463.
 New NORA Technician Patches
The National Oilheat Research Alliance has launched a new up-to-date flame as the company's corporate identity. The NORA flame is the primary symbol representing NORA during the last 5 years. The NORA logo is being modernized into a metallic version that will be displayed on NORA products and it will be used on new patches for NORA certified technicians. The move to the updated flame is a key component of NORA’s revitalization strategy. NORA partnered with Don Farrell to make the new NORA Patch come alive.
Click Below to View the new NORA Patches
My NORA Video
“My NORA Video” is a website that allows technicians to view training videos online instantly. This means that customers, of the NORA Store, no longer have to wait for their training DVD to arrive by mail; they can now view training DVD’s online immediately. NORA training videos 1-12 are available online, as well as NORA’s customer service video.
NORA's Budget for 2010
The National Oilheat Research Alliance has released the budget for the 2010 fiscal year. That budget plan, according to the Act, shall include the probable costs of all programs, projects, and contracts. This document below, constitutes NORA’s initial proposed budget for calendar year 2010, for which public comments are sought.
 NEW NORA Banner
 Customer Service Training
NORA is proud to announce the release of our newest product- NORAED V15, “Supporting Your Customers in the Face of Rising Oil Prices.” This Customer Service Training Video is available online and can be purchased in
NORA developed this educational video to assist your employees in addressing your customers concerns about rising oil prices. Click this link to see suggestions for using the video, and a sample script.
The NORAED Customer Service Video can be viewed or downloaded at the link below http://www.noraedvideo.org
Technician Certification Silver Review
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